Many websites now use cloud servers. If the cloud server cannot be pinged, the website cannot be browsed normally. The following JTTI will teach you how to solve the problem that the host cannot ping the cloud server. If you have encountered this problem If you are troubled, then this article is very worth reading for you.

What is ping?

Ping belongs to a communication protocol and is a part of the TCP/IP protocol. Use the "ping" command to check whether the network is connected, which can help us analyze and determine network failures.

Application format: Ping the blank IP address. This command can also be used with many parameters. Specifically, type Ping and press Enter to see the detailed description.

Executing this command is very simple. In Start-Run, enter ping 127.0.01. Some data will appear on it. If you see the words out of date, it proves that it is unreasonable.

If other computers communicate with each other, the preliminary suspicion is that the subnet setting is wrong. Ping is successful, like one computer calls the name of another, and the other responds. Generally, it calls 4 times in a row by default, and only people in your subnet can hear it.

What should I do if the website prompts a domain name resolution error?

The website prompts that the domain name resolution is wrong. We need to investigate one by one to find the real reason, such as whether there is a problem with the domain name resolution, whether there is a problem with the website server, whether there is a problem with the network, etc.

1. Whether the domain name resolution is correct

You can use the ping command to confirm whether the website domain name can be pinged, and the corresponding IP address. If the ping comes out and the website domain name has an IP, then check whether it is the corresponding server IP address. If it does not match, then there is a problem with the resolution; if the ping comes out and there is no IP address, then there must be a problem with the domain name resolution; If the server address matches, there is no problem in domain name resolution. If the first two problems are detected, you can contact the domain name registrar for assistance.

2. Whether the website server is normal

If it is detected that there is no problem with the domain name resolution, but the domain name resolution error is still displayed when accessing the website, then it is likely that the website server has an error. Contact the server service provider to check the problem. For example, DNS hijacking, server hacking, etc.

3. Are there any problems with the website?

If we check one by one and find that there are no problems in several aspects, then we need to check whether the website is normal. For example, whether it is poisoned, has been implanted with a Trojan horse, etc., these may cause problems in domain name resolution.

The above is the relevant introduction about the failure of the cloud server to ping. I hope it will be helpful to everyone. JTTI provides global overseas servers, overseas cloud host building services, supports 24-hour online technical support, can provide free testing services, contact customer service and have exclusive discounts, users in need can contact directly.