Cloud servers have been favored by developers and enterprises in recent years due to their advantages such as no need for filing, flexible upgrades, and economical applicability. But many novices don't know how to use it correctly. For example, you often encounter problems such as not knowing how to bind a domain name to the cloud server, or being unable to access it. So what is the reason why the Hong Kong cloud server cannot be accessed through the domain name?

1. Domain name resolution status (whether effective or not)

Only after the domain name is successfully bound to the public IP address of the Hong Kong cloud server and takes effect, can the domain name be used to access the website. The domain name resolution is to point the domain name resolution to the IP address. If the domain name resolution does not take effect, the website cannot be accessed using the domain name. Usually, it takes a certain amount of time for the domain name to take effect after resolution. The time depends on the refresh time of the DNS server. Usually, the effective time after domain name resolution is 10 minutes, 30 minutes to a maximum of 24 hours. There is no standard time, so we can only wait patiently. Of course, you can use the ping command to check whether the domain name is valid.

2. The website is suspended

If the domain name resolution is normal and has taken effect. Then other options need to be checked. When using the Hong Kong cloud server, users are supported to install any required environment and control panel by themselves. Some control panels support setting the status of the website, such as pausing, stopping the website from running. If this is the case, you need to check your website status setting option in the control panel and restore it to the website running state.

3. Hong Kong cloud server has been suspended

The website needs to run on the server, and any access request must go through the server. If it has expired and has not been renewed, the cloud service provider will disconnect the server from the network and recycle the server. This will also make your website domain name inaccessible. Therefore, you should pay attention to the running status of your cloud server in time, and renew the fee in time.

4. The website stops running

The suspension of operation of the website is a special case. Because service providers often have billing modes such as bandwidth billing and traffic billing. If you use the pay-by-traffic model, when your website traffic exceeds the standard, your cloud server will be automatically suspended by the system, which will cause the website to be inaccessible. The use of bandwidth billing will also affect the network stability of other users due to large-scale traffic attacks, and then be shut down by the cloud computing platform. In addition, when the website you deploy violates the regulations, it will also be shut down by the service provider, making the website inaccessible.

In short, the reason why the domain name cannot access the Hong Kong cloud server is nothing more than a problem with the domain name or a problem with the server itself. We can start from the domain name resolution and troubleshoot the problem step by step. Or contact your Hong Kong service provider directly and ask its after-sales operation and maintenance personnel to help you check the problem