Abnormal connection to the CDN (Content Delivery Network) server may affect website access speed and user experience. When a CDN connection abnormality occurs, some steps need to be taken to identify the problem and resolve it to ensure the normal operation of the website. Here are some suggested ways to handle CDN server connection exceptions:

　　1. Check network connection

　　First, check whether the local network connection is normal. Make sure your computer can access other websites to troubleshoot local network issues.

　　2. Clear local cache

　　Sometimes local browser cache may cause connection exceptions. Try clearing your browser cache and visiting the website again.

　　3. Use different devices and networks

　　Try using a different device or network connection, such as a mobile data connection or another Wi-Fi network. This can help determine if the problem is related to a specific device or network.

　　4. Check the CDN provider status page

　　Visit the CDN provider's status page to see if there is any planned maintenance or failure reports. Sometimes connection abnormalities may be caused by issues with the CDN provider.

　　5. Check CDN configuration

　　Make sure your website is properly configured with a CDN. Check whether the domain name resolution is correct, whether the CDN settings are effective, etc.

　　6. Use diagnostic tools

　　Use network diagnostic tools, such as Ping, Traceroute, etc., to detect the specific reasons for connection abnormalities. These tools can help you determine where in the connection the problem is.

　　7. Contact CDN provider support

　　If you are unable to resolve the connection exception, you can contact the CDN provider’s technical support team for help. Provide them with a detailed description of the problem and diagnosis so they can better help you resolve the issue.

　　8. Consider an alternate CDN

　　If connection abnormalities persist, you may consider using an alternate CDN provider to ensure website availability and stability.

　　9. Update website content

　　Sometimes connection abnormalities may be caused by the content on the CDN server being out of sync. Try updating your website content to ensure the content on the CDN server is up to date.

　　10. Monitoring and prevention

　　Regularly monitor your website and CDN connections, and use monitoring tools to detect and resolve potential issues in a timely manner. Additionally, take precautions such as regularly backing up your website content and configuration so you can recover quickly if something goes wrong.

　　In short, handling CDN server connection exceptions requires comprehensive consideration of multiple factors, from the local network to the CDN configuration to the status of the CDN provider. Timely diagnosis and resolution ensures that your website remains highly available and stable.